Elegance Room undertakes to ensure that the prices offered on the website are better than those available on any other platform; otherwise, we will do everything to propose better ones. If after booking with us you encounter a lower rate applied to one of our aparta-suites on another website, we are committed to applying the same rate, offering you an additional 10% discount. In the unlikely event that you come across a better rate, please email us within 24 hours of your booking. We will contact you within two (2) business days of receiving your complaint. Terms and conditions apply.